No organization is immune to a reputation crisis.
A good reputation is a lifeline in a crisis to be given the benefit of the doubt along with time to fix problems, rebuild trust, and get back on your feet again. Warren Buffett famously said: ‘Lose money, and I will forgive you but lose even a shred of reputation, and I will be ruthless.’
Reputation Leaders have the know-how to help firms assess any reputational damage, determine gaps in actions and communications, and help rebuild stakeholder trust and communicate a better future.
Reputation is for more than organizational survival; it is a way to build long term competitive advantage:
We call it building Reputation Advantage ™
What you do: Products and Services
How you do it: People and Processes
Why you do it: Purpose and Profit
We work with clients to implement a data-driven approach to building and sustaining a reputation